R E G I O N A L O F F I C E
| 1. | Q | : | Where is The Aryaduta Hotel & Resort Group regional office located? |
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The Aryaduta Hotel & Resort Group is headquartered in Jakarta Indonesia with the following contact information:
THE ARYADUTA HOTEL & RESORT GROUP
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| 2. | Q | : | How many properties are in The Aryaduta Hotel & Resort Group? |
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: | The Aryaduta Hotel & Resort Group currently own and manage 7 five-star hotels in Indonesia. | |
| 3. | Q | : | Who do I contact to receive specific information about one of The Aryaduta Hotel & Resort Group properties? |
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: | You may directly contact the specific property through the 'contact us' link on www.aryaduta.com and select the property you are inquiring about. | |
| 4. | Q | : | If I am outside Indonesia, how do I inquire for information or make a booking? |
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: | You may contact our Regional Sales & Reservation Office at:
T. +62 21 385 8770 (hunting) / 385 8769
Or you may directly contact the individual properties.
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| 5. | Q | : | What job opportunities are available at The Aryaduta Hotel & Resort Group and where can I find information on applying for these jobs? |
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The Aryaduta Hotel & Resort Group offers a wide variety of employment and career opportunities at our regional offices, and/or properties.
All positions are announced through the Career link. Just click 'Career' and follow instructions to guide you through the process of applying for these positions.
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H O T E L S
| 1. | Q | : | Where are the hotels located? |
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The Aryaduta Hotel Medan is located at :
The Aryaduta Hotel Pekanbaru is located at :
The Aryaduta Hotel & Convention Center Palembang is located at : Email : info.jakarta@aryaduta.com
The Aryaduta Suites Hotel Semanggi is located at :
The Aryaduta Hotel & Country Club Karawaci is located at :
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| 2. | Q | : | How do I make a booking? |
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A
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For hotel booking, you should click on 'Reservation'. You will then see the detailed form of room or meeting reservation. You may then proceed according to the following steps:
ROOM RESERVATION:
MEETING RESERVATION:
After submitting your reservation, you will receive a notification on your screen that your reservation is being processed.
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| 3. | Q | : | Is your reservation service free of charge? |
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: | Yes, it is. | |
| 4. | Q | : | How can I cancel my reservation? |
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Cancellation can be done free of charge 48 hours before arrival time by informing the hotel or reservation centre office. In case of no show or late cancellation, you will be charged for the first night of the room(s) booked.
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| 5. | Q | : | What time is the check in and check out? |
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Check in is at 2.00 p.m. and check out is at 12.00 noon
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| 6. | Q | : |
Is early check in or late check out allowed? |
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Yes, we allow early check in and late check out based on room availability. You may request to our Reservation or Reception.
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| 7. | Q | : | How do I get to the hotel from the airport? |
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The hotel offers shuttle from the airport to the hotel and vice versa.
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| 8. | Q | : | Does the hotel offer transportation arrangement other than the shuttle service? |
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Yes, it does. You may contact our concierge for further detail.
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| 9. | Q | : | What languages are spoken in the Reception? |
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English and Bahasa Indonesia.
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| 10. | Q | : | Are there smoking and non-smoking rooms? |
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Yes, there are.
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| 11. | Q | : | How many guests are allowed per room? |
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Two adults and 2 children under the age of 12 years old are allowed to stay in one room.
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| 12. | Q | : | Is your hotel adapted for the handicapped? Does the hotel provide wheelchair? |
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Yes, it is adapted for the handicapped and provides wheelchairs as well.
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| 13. | Q | : | Does the hotel provide workout facility? |
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Yes, it does.
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| 14. | Q | : | Does the hotel have high speed internet access or WIFI for guests? |
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Yes, we have the connection in each room and also public area.
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| 15. | Q | : | Does the hotel provide on-site Business Centre services? |
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Yes, it does.
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| 16. | Q | : | Is there a safe place to park my car? How much does it cost? |
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Yes, there is a safe car park within the hotel premises free of charge for in-house guests.
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G O L F
| 1. | Q | : | Where is the course located? | ||||||||||||||||||||||||||||||||||||||||||
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: | Imperial Klub Golf, an 18-hole championship course is located at : 2709Jl. Pulau Golf, 2700 Lippo Karawaci, Tangerang 15811-Banten. T. +62 21 546 0120; F. +62 21 546 0121 website: www.imperialklubgolf.com e-mail: sales@imperialklubgolf.coM
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| 2. | Q | : | Who is eligible to play at the course? | ||||||||||||||||||||||||||||||||||||||||||
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: | Imperial Klub Golf is a public course. We are open for public.
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| 3. | Q | : | Is it possible to make a tee time more than 7 days in advance? | ||||||||||||||||||||||||||||||||||||||||||
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: | Yes, it is. Reservation can be made 1 week before. Please contact our reservation at +62 21 546 0120 to book a tee time. | |||||||||||||||||||||||||||||||||||||||||||
| 4. | Q | : | How long does it take to play a round of golf? | ||||||||||||||||||||||||||||||||||||||||||
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: | Four hours is the estimated round time for 18 holes.
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| 5. | Q | : | How much does it cost to play a round of golf? Does it include caddy and golf cart fees? | ||||||||||||||||||||||||||||||||||||||||||
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(The above price includes green fee, service fee, tax & insurance)
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| 6. | Q | : |
If we play more than 18 holes, do you have a day rate? |
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If you book for only one tee time in the morning on a weekend and upon completion of your round you would like to play another round, and a tee time is available, we will charge you an additional 9 hole at:
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| 7. | Q | : | Are there any memberships available? | ||||||||||||||||||||||||||||||||||||||||||
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Yes, there are. We have Individual Annual Playing Rights (APR)
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| 8. | Q | : | Do you have any golf packages with local hotels? | ||||||||||||||||||||||||||||||||||||||||||
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Yes, we have a golf package with Imperial Aryaduta Hotel & Country Club Karawaci. Guest who’s staying at the hotel and members of the country club will get the following special rates:
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| 9. | Q | : | Is there a dress code at the golf course? | ||||||||||||||||||||||||||||||||||||||||||
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Like other golf courses, Imperial Klub Golf has a dress code. An appropriate golf shirt is required and traditional metal spikes are not allowed. For more details, it is recommended that you ask our staff when calling for a tee time.
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| 10. | Q | : | Which airport is closest to the golf course? | ||||||||||||||||||||||||||||||||||||||||||
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The closest airport is Soekarno-Hatta International Airport which is approximately 25 minutes from Imperial Klub Golf.
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| 11. | Q | : | Is there a safe place to park my car? How much does it cost? | ||||||||||||||||||||||||||||||||||||||||||
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Yes, there is a safe parking area in the golf course premises free of charge for the guests.
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| 12. | Q | : | Does the golf course have a practice area and driving facility? | ||||||||||||||||||||||||||||||||||||||||||
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Yes, Imperial Klub Golf has 8 bays driving range and private lessons the PRO coach is also available. It also has a green and bunker for practice before teeing off.
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| 13. | Q | : | Does the golf course have a VIP lounge? | ||||||||||||||||||||||||||||||||||||||||||
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Yes, Imperial Klub Golf has 2 VIP lounges and 2 meeting rooms that can accommodate up to 60 persons.
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| 14. | Q | : | Does the golf course have high speed internet access or WIFI for guests? | ||||||||||||||||||||||||||||||||||||||||||
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Yes, Imperial Klub Golf has free internet access at the restaurant area.
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| 15. | Q | : | Where is the course located? | ||||||||||||||||||||||||||||||||||||||||||
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The golf course is located at :
Imperial Klub Golf
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